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Payment Policy
Welcome to Cozy Socks! We are delighted to offer a wide range of high-quality socks to enhance your comfort and style. To ensure a smooth and secure shopping experience, please review our Payment Policy carefully.
1. Accepted Payment Methods
We strive to offer a variety of convenient payment options to meet your needs. Currently, we accept the following payment methods:
- Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
- PayPal: Secure payment through your PayPal account.
- Other Methods: We may introduce additional payment options in the future, so please check our site for the latest updates.
2. Order Processing
- Payment Authorization: When you place an order, your payment information is processed and authorized immediately. This ensures that we can confirm your order and initiate the shipping process promptly.
- Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email detailing your purchase, including items ordered, shipping address, and total amount charged.
- Order Modifications: If you need to modify or cancel your order, please contact us as soon as possible at [email protected]. We can make changes only before your order has been processed and shipped.
3. Pricing and Taxes
- Product Pricing: All prices are listed in USD and are subject to change without notice. We make every effort to ensure that prices are accurate at the time of purchase. However, in the event of a pricing error, we reserve the right to cancel or modify orders.
- Sales Tax: Sales tax is applied based on the applicable state and local tax laws. The amount of tax will be calculated and displayed at checkout before you complete your purchase.
4. Security
We take the security of your payment information very seriously. Our website uses advanced encryption technology to safeguard your personal and payment details. We adhere to industry standards for payment security to protect your information during transmission.
5. Payment Errors
- Failed Transactions: If a transaction fails or is declined, please verify your payment information and ensure that there are sufficient funds in your account. If you continue to experience issues, please contact your payment provider for assistance.
- Refunds: If you are eligible for a refund, it will be processed to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be reflected in your account, depending on your financial institution.
6. Promotional Discounts
- Discount Codes: If you have a discount code, enter it at checkout to apply the discount to your order. Only one discount code can be used per transaction unless otherwise stated.
- Promotions: Promotional offers and discounts are subject to availability and may have specific terms and conditions. Please review the details of any promotion before applying it to your purchase.
7. Customer Support
If you have any questions or concerns about payment, please reach out to our customer support team at [email protected]. We are here to assist you and ensure a smooth payment experience.
Thank you for choosing Cozy Socks. We appreciate your business and are committed to providing you with exceptional products and service.