Welcome to Cozy Socks! At Cozy Socks, your privacy is of paramount importance to us. We are committed to protecting your personal information and ensuring that your online shopping experience is both secure and enjoyable. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

1. Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we collect personal information such as your name, email address, shipping address, and payment details. This information is essential for processing your orders and providing you with the best possible service.
2. Order Information: To fulfill your orders, we may collect information related to the products you purchase, including product details, order history, and delivery preferences.
3. Browsing Data: We use cookies and similar technologies to collect information about your browsing activities on our website. This data helps us understand your preferences and improve your shopping experience.

How We Use Your Information

1. Order Processing: We use your personal information to process and fulfill your orders, including handling payments, shipping products, and managing returns and exchanges.
2. Customer Service: Your information helps us provide you with efficient customer support, respond to your inquiries, and address any issues related to your orders.
3. Marketing and Promotions: With your consent, we may use your email address to send you newsletters, special offers, and updates about our products and promotions. You can opt out of these communications at any time.
4. Website Improvement: Data collected through cookies and browsing activities allows us to enhance our website, tailor content to your preferences, and improve overall user experience.

Information Sharing and Security

1. Third-Party Services: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These parties are contractually obligated to protect your information and use it solely for the purposes we specify.
2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., subpoenas or court orders).
3. Security Measures: We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Your Rights and Choices

1. Access and Update: You have the right to access and update your personal information. If you need to make changes to your account details or order information, please contact us at [email protected].
2. Opt-Out: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe link in our emails or by contacting us directly.
3. Cookies: Most web browsers allow you to manage your cookie preferences. You can choose to disable cookies or receive notifications when cookies are being used. However, please note that disabling cookies may affect your ability to use certain features of our website.

Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected]. We are here to help and ensure that your privacy is respected.

Thank you for choosing Cozy Socks. We value your trust and are committed to safeguarding your personal information.